Frequently asked questions

Smart Pages, smart QR codes, setup, signs, plans, and tracking. Still stuck? Email hello@tabletopsign.com — we answer within one business day.

Product basics

What is TableTopSign?

TableTopSign turns a physical QR sign, sticker, or code into a mobile action page for your business. A customer scans, lands on your Smart Page, and takes one action — leave a review, book, order, claim an offer, or get in touch. We can even build the page for you.

What is a Smart Page?

A Smart Page is your mobile page — links, menu, services, hours, offers, reviews, and contact buttons in one place — that your QR opens. Think of it as a one-tap mini mobile website built for customers who are ready to act. See a live example.

Is this just a QR code generator?

No. A QR generator gives you a static code and stops there. TableTopSign gives you a editable QR you can repoint anytime, a mobile Smart Page built to get a customer action, scan and action tracking, and a branded physical sign — the whole path from scan to result. See the Done-For-You Kit.

Is a Smart Page the same as a website?

Not quite. A website is built for browsing; a Smart Page is built for one tap, one action. It loads instantly on a phone, focuses on what a customer should do next, and you can change it anytime without touching code. More on Smart Pages vs websites.

Do I need a website to use TableTopSign?

No. Many businesses use a Smart Page as their only mobile presence. If you do have a website, you can link to it from your Smart Page or point a QR straight at it.

Can I use TableTopSign as a mini mobile website?

Yes — that’s one of the most popular ways to use it. Add your logo, links, menu or services, hours, and contact buttons, and your Smart Page works like a clean mini mobile website customers reach in one scan. See how.

What happens when someone scans my QR code?

Their phone camera opens your Smart Page instantly — no app to download. From there they can call, book, order, review, claim an offer, join a list, or follow you, depending on what you set up.

Can I change where my QR code goes after printing?

Yes. Every TableTopSign QR uses a permanent redirect link, so the printed code never changes — only where it sends people. Update your Smart Page or repoint the QR anytime and your existing signs keep working. Your QR can change later. Your sign does not have to.

Can I use the same Smart Page with multiple QR signs or stickers?

Absolutely. Assign one Smart Page to as many signs, stickers, table tents, or cards as you like. On Growth you can also label each sign’s placement and compare which spots perform best.

What you can do with it

Can TableTopSign help me get more Google reviews?

Yes. A review-focused Smart Page guides happy customers straight to your Google review link with one tap — exactly when they’re standing in front of your sign. QR review signs.

Can customers book appointments from a Smart Page?

Yes. Add a Book button linked to your booking tool (Square, Calendly, Vagaro, your own page, etc.) so customers can book in a tap.

Can I add menus, services, offers, or coupons?

Yes — Smart Pages support menus with photos and prices, service lists, claimable coupons, and promotional offers. Show what you sell and let customers act on it. QR menu signs.

Can I collect emails or leads?

Yes. Add an email signup, a giveaway entry, or a contact/request form to turn scans into a customer list you can follow up with.

Where do the customers I collect go, and can I export them?

Every review, coupon claim, giveaway entry and signup is saved as a contact under Dashboard → Activity → Contacts, de-duplicated into one person even if they did several things. On any paid plan you can export to CSV, which imports straight into Google Contacts, Mailchimp, Square, or any CRM. Contacts & follow-ups.

Can TableTopSign automatically ask customers for reviews?

Yes, on Growth. Turn on Auto review requests and add your Google review link, and the day after a customer scans and takes an action we email them a branded, one-tap request to review you. Each customer is asked only once, and every email has a one-click unsubscribe. How it works.

Can I use it for restaurants, salons, med spas, cafes, events, or home services?

Yes — it works for any local business with in-person traffic. Restaurants and cafes show menus and take orders; salons and med spas drive bookings and reviews; events capture leads; home services get calls and estimate requests. See use cases.

Can I use QR stickers, business cards, wall signs, table tents, or window decals?

Yes. Put your QR anywhere customers already are — counter signs, stickers, table tents, window decals, business cards, flyers, receipts, or an event booth. The same Smart Page works behind all of them.

Getting set up

How do I get started?

The easiest way: request a free mockupand we’ll design your sign and Smart Page for you. Prefer hands-on? Sign in to start a 30-day trial, pick one goal (reviews, bookings, an offer, your menu), and publish. Our Getting Started guide walks you through it. Start with one action — you can always add more later.

Can TableTopSign build the page for me?

Yes. With done-for-you setup we create your Smart Page from your business info and links, so you can go live without building it yourself. Request a free mockup.

What information do I need to create a Smart Page?

Just the basics: your business name, logo (optional), and the links or actions you care about — your review link, booking link, menu, phone number, or an offer. You can start with one and add more later.

How long does setup take?

Most owners publish a simple Smart Page in a few minutes. Done-for-you setup means there’s essentially nothing to build on your end.

Can I preview my Smart Page before sharing it?

Yes. The builder shows a live phone preview as you edit, and you can scan your own QR to see exactly what a customer sees before you print or share it.

Can I edit my Smart Page later?

Anytime. Edits go live instantly and your printed QR never needs reprinting — change your menu, swap an offer, or update hours whenever you like.

QR codes & signs

What is a smart QR code?

A smart QR code routes through a permanent redirect link you control instead of pointing directly at a fixed URL. That lets you change the destination after printing and track every scan — a regular printed QR is frozen forever. More on smart QR codes.

Why should my QR point to TableTopSign instead of directly to my website?

Because a direct QR is locked to one URL forever. Routing through TableTopSign means you can repoint it anytime (new promo, new menu, new review link), see scan counts, and reuse the same sign as your business changes — no reprinting.

Can I download a QR code and print it on stickers, signs, business cards, or flyers?

Yes. Download a high-resolution QR for any sign and print it on stickers, counter signs, table tents, window decals, business cards, flyers, or receipts.

Can I track scans?

Yes — every scan that routes through your link is counted, with bot and duplicate hits filtered out. See lifetime totals and recent trends in your dashboard.

Can I move a sign and track performance by location?

Yes. On Growth you can label each sign’s placement — “Front Desk”, “Table 3”, “Window” — and compare scans and actions by spot, so you learn where signs work best. Placement tracking.

Signs, proofs & shipping

What are the physical signs made of?

Clear premium acrylic, UV-printed for crisp, scratch-resistant color, in two sizes: 5×7″ for counters and tables, and 8.5×11″ for menus and lobby signage. Add an acrylic stand to make it freestanding.

Will I see a proof before it prints?

Always. We email a digital proof within 24 hours and never print until you approve it. You also get a 30-minute window after ordering to make changes yourself in the designer.

How long until my sign arrives?

You’ll get a digital proof within 24 hours. Once you approve, we print and ship within about a day — if you’re local, you can have it in 1–2 days; otherwise it ships straight to you. A rush option is available at checkout.

Where do I see my sign order and tracking?

In Dashboard → QR + Signs → Signs & Print. Each order shows its status (received, in production, shipped, delivered) with a clickable carrier tracking link once it ships. Track your order.

Do you offer custom signs, stickers, or website services?

Yes. Beyond standard signs we offer custom design, stickers, and done-for-you Smart Page setup. Tell us what you need and we’ll help you launch.

What if my sign arrives damaged?

Email hello@tabletopsign.comwith a photo within 14 days and we’ll reprint and reship free. See Shipping & Returns.

Plans & billing

Is there a free trial?

Yes. Every account starts with a free 30-day trial — build and publish a Smart Page with an editable QR and live scan counts, no card required. After that, keep going on Starter ($49/mo) or Growth ($99/mo). See pricing.

What's included in the paid plans?

Paid plans add more live Smart Pages and Brand Kits, plus premium features like custom domains and placement tracking. Editable QR links and scan counts stay free on every sign. Plans & billing.

Why is it a monthly subscription?

You’re not buying a file that’s frozen the day it ships — you’re running a live service. The plan keeps your pages fast (global edge network, instant QR loads), secure (automatic HTTPS + spam/bot protection on your forms), and editable anytime (change a headline, swap a photo, or re-point a QR — live in seconds, no reprinting), plus support and new features added automatically. And you never rebuild: upgrading pulls your existing Smart Pages into a full site on your own domain. Learn more.

What happens when my trial or plan limit is reached?

Your content is never deleted. If you exceed a plan’s live-page limit, extra pages simply pause until you upgrade — and everything picks up right where you left off when you choose a plan.

Can I cancel?

Yes, anytime, from your billing portal in the dashboard. You keep access through the end of your billing period.

Do you offer done-for-you setup?

Yes — it’s our most popular option. With the Done-For-You Kit we design your branded QR sign, build the Smart Page, connect your links, and launch it. See packages or request a free mockup.

What's included in the Done-For-You Kit?

The Done-For-You Kit ($499 setup, then $49/mo after 30-day trial) includes a branded QR sign, sticker, or card we design; a Smart Page we build and connect to your links; an editable QR you can repoint anytime; scan and action tracking; and 30 days of launch support. Compare packages.

Do I have to pay to try it?

Your free 30-day trial needs no card — build and publish a Smart Page with an editable QR and live scan counts. You only pay if you upgrade to Starter or Growth. Done-for-you setup is a paid package.

How much does a custom tabletop sign cost?

It depends on size, material, quantity, and QR features. A weatherproof 4×4 sticker starts at $11.99, a 5×7 acrylic sign at $34.99, and an 8.5×11 at $69.99. See what affects custom tabletop sign pricing.

Tracking & follow-up

What can I track, and what counts as a customer action?

You can track scans plus customer actions — review clicks, offer/coupon claims, email signups, giveaway entries, survey responses, and group-list requests. An action is any meaningful thing a customer does on your Smart Page.

How do I know if my Smart Page is working?

Your dashboard shows scans and actions over time. Rising scans tell you the sign gets noticed; rising actions tell you the page converts. On Growth, placement tracking shows which spots drive the most results.

Can I see review clicks, offer claims, email signups, and group lists?

Yes — each of these is recorded as an action in your dashboard so you can see exactly what customers are doing, not just how many scanned.

Can I get notified when someone takes action?

Yes. You can be emailed when customers take key actions — like a new lead, offer claim, or group-list request — so you can follow up before they go cold.

Ready to try it?

Request a free mockup and see your sign + Smart Page before you pay anything.